A - Z UoL Support Services

AccessAbility (University)

(David Wilson Library)

Offering support to students with specific learning difficulties, mental health or mobility difficulties, deafness or visual impairment.  This includes study support services, specialised study equipment, alternative exam arrangements, and more.

Open Hours: Monday to Friday, 09:00am to 05:00pm.
Phone: 0116 252 5002
Email: accessable@le.ac.uk
Website: www2.le.ac.uk/offices/accessability


Autistic Spectrum Society (Student Led)

The Autistic Spectrum Society aims to support the autistic student community within the university.

President: Callan Griffiths
Facebook Group: https://www.facebook.com/uolautism
Email: su-autistic@le.ac.uk
Twitter: @uolautismspect


C-Card (Students’ Union)

C-Card is a plastic card that gives anyone aged 24 and under quick and easy access to free condoms from a range of venues. It is a confidential
service which also offers information and advice about sexual health and relationships.

You can get free condoms using your card anywhere you see the C-Card logo.

Registration takes about 10 minutes. Once the C-Card is issued, you will be entitled to free condom and information packs from any participating distribution point.

Click here to find your nearest registration and/or distribution point.

This is an NHS service, delivered by student volunteers. 

Opening Hours: Monday’s 11:00 to 13:00 and Thursday’s 11:00 to 13:00 (Term time only)


Chaplaincy (University)

(The Gatehouse - Opposite the main University entrance)

The Chaplaincy offers help and spiritual support for everyone: of any faith or none, for individuals, groups and societies.

Phone: 0116 285 6493
Website: www2.le.ac.uk/institution/chaplaincy
Email: chaplaincy@le.ac.uk
Facebook: www.facebook.com/TheChaplaincyUniversityOfLeicester/


Choices (Students’ Union)

Sexual Health & Contraception. Free & Confidential Drop In Clinic (For Under 25’s).

Visit Us: University of Leicester, First Aid Room, Percy Gee Building (Tuesday 10:30am – 1:30pm)
Phone: 0300 124 0102 – 0800 318 908
Email: leicestersexualhealth.nhs.uk


Counselling (University)

(Charles Wilson Building)

“A free and confidential service, provided by qualified professionals for all current students”.  Students can have up to six counselling sessions, lasting around 50 minutes each.

Open Hours: Monday to Friday, 09:00am to 05:00pm (some appointments may be available after 5pm).
Phone: 0116 223 1780
Email: counselling@le.ac.uk
Website: www2.le.ac.uk/offices/counselling 


Education Unit (Students’ Union)

Come visit us or contact us if you have any academic issues, we can also give you advice on which other support services would be beneficial to you. 

Visit Us: Upper Ground Floor (Monday to Friday 10am-4pm)
Phone: 0116 223 1132
Email: educationunit@le.ac.uk
Website: www.leicesterunion.com/education 
Twitter: @ED_ucation
Facebook: Ed Ucation
Skype: ed_ucation1


Find your Circle (Students’ Union)

Joining any of University of Leicester's student groups can be a really positive experience and be really good for your wellbeing. We have around 220 student groups so whatever your interest, you are bound to find a frindly like-minded coimmunity of students to get involved with. See all of our groups here: http://www.leicesterunion.com/top-navigation/activities/find-your-circle.


Headspace (Students’ Union)

Finding solutions and support for mental wellbeing, in particular stress and anxiety.

Visit Us: Upper Ground Floor. Mondays & Wednesdays 11am-3pm.


LGBTQ Association (Student Led)

Welfare group which aim to bring together and represent UoL students who identify as Lesbian, Gay, Bi, Trans, Queer/ Questioning, and Ace, as well as non-LGBTQ allies. University can be exciting time for a student, but it can also be a time when students are vulnerable. This is true in for LGBTQ+ students also. Click here to find more information including support with coming out at university, discrimination on campus and supporting a friend.

Co-Chairs: Amy Robinson and Ross Jones
Email: UoL-LGBTQA@outlook.com
Meeting Times: Wednesdays 2pm-4pm
Meeting Location: LGBTQ Common Room/Alumni Room


MHAS (Mental Health Awareness and Support Society) (Student Led)

MHAS aims to raise awareness of, reduce stigma surrounding and campaign for mental health.

President: Katie Sinfield
Email: su-mentalhealth@le.ac.uk
Facebook: https://www.facebook.com/leicestermentalhealthawarenessandsupportsociety/?fref=ts


Nightline (Student Led)

A confidential student-run listening, support and information service which is open 8pm-8am every night during term time.

Phone: 0116 223 1230

Website: www.leicesterunion.com/education 
Instant Messenger Service: http://leicester.nightline.ac.uk/?page_id=255

Facebook: https://www.facebook.com/NightlineLeicester
Twitter: https://twitter.com/nightlineleic
YouTube: https://www.youtube.com/channel/UCfRtmRwztSFHgp-GT4YimTA


Open Mind service (Students’ Union)

Open Mind provides psychological assessment and treatment for what are known as mild to moderate common mental health problems.
It provides community support and access to resource programmes.

Opening Hours: Tuesday afternoon.
For appointments, you must complete the online form available here: https://www.iaptportal.co.uk/ServiceUser/SelfReferralForm.aspx


Peer Mentoring (Students’ Union)

Giving first years a friendly face around the University.

A Mentor will share tips and advice to help make first year a supported and enjoyable experience.

Visit Us: Student Hub, Floor 1, Percy Gee Building

Phone: 0116 223 1160
Email: peermentoring@leicester.ac.uk

Twitter: @SUPeerMentor

Facebook: @ULSUPeerMentoring

Website: https://peermentoring.su.le.ac.uk


Pro Bono (Student Led)

A Law Society Organization which helps the University of Leicester and Leicester Communities to promote greater access to legal aid and secure a better understanding of the law for the future.

Email: su-probono@le.ac.uk

Website: http://luls.org.uk/probono/
Facebook Group: https://www.facebook.com/groups/leicesterpb/


Residential Advisers (University)

Residential Advisers are students that are employed to provide support and guidance to other students living in halls of residence. A key element of this role is to actively promote a sense of community within each residence in order to maintain the safety, health and wellbeing of all students.

All residents of University accommodation will have a Residential Adviser who will be dropping in on a regular basis to say hello and to deliver useful information. Click here for more information or ask for them at your accommodations main Reception. 


Safe Space Drop-In (Students’ Union)

Receive confidential, 1-1 support and signposting from a trained member of staff if you've experienced, or witnessed abuse or harassment.

Visit Us: Upper Ground Floor (Education Unit). Thursdays 2-4pm (Term time only)

Will be starting soon- check back for more information shortly.

For more information about reporting incidents, please click here.


Sexpression (Student Led)

A service that allows you to help young adults make informed choices about their sexual and reproductive health.

Coordinators: Tyler Johnston and Josie Howard
Email: leicester@sexpression.org.uk
Facebook: https://www.facebook.com/sexpressionleicester
Twitter: https://twitter.com/@SexpressionLeic
Website: http://sexpression.org.uk/?leicester


Student Learning & Development Service (University)

Providing study advice and skills training via online resources, workshops, appointments with an advisor and options to get involved too. 

Open Hours: Monday to Friday, 09:00am to 05:00pm
Email: studyhelp@le.ac.uk
Website: www2.le.ac.uk/offices/ld 


Student Minds (Student Led)

An informal support group offers students the time and space to talk about their experiences with eating disorders, either past or present, in a safe environment.

President: Shezray Hashmi
Facebook Group: https://www.facebook.com/studentmindsleicester/
Email: leicester@studentminds.org.uk
Website: http://www.studentminds.org.uk/


Student Welfare Service (University)

(Charles Wilson Building)

Providing advice on financial issues, immigration, housing, leaving care, childcare and benefits.

Open Hours: Monday to Friday, 09:00am to 05:00pm.
Phone: 0116 223 1185
Email: welfare@le.ac.uk
Website: www2.le.ac.uk/offices/welfare

A Welfare Officer is also available in case of emergencies, contactable through University Security on 0116 252 2023 or 0116 252 2888.


Vinnie’s Drop-in Sessions (Students’ Union)

Attend 15 minute petting sessions with Union Pup Vinnie – who is now our therapy dog – it will help you relax, alleviate stress, and reduce anxiety.

Visit Us: Upper Ground Floor. Tuesdays 1:30-3pm, and Thursdays 10:30am-12pm (Term time only)


Wellbeing (University)

(Charles Wilson Building)

The Mental Wellbeing Service offers advice and information to students about mental health and wellbeing. We will be happy to meet with you to discuss your situation.

Online contact form: www2.le.ac.uk/offices/mental-wellbeing/aboutus/contact/contact
Email: mentalwellbeing@le.ac.uk
Website: www2.le.ac.uk/offices/mental-wellbeing