A - Z UoL Support Services

A-Z UoL Support Services


Offering support to students with specific learning difficulties, mental health or mobility difficulties, deafness or visual impairment. 
This includes study support services, specialised study equipment, alternative exam arrangements, and more.

Opening Hours: Monday to Friday, 09:00am to 05:00pm.
Phone: 0116 252 5002
Email: accessable@le.ac.uk

Academic Representation: Course Reps 

Academic representation is a partnership between Leicester Students' Union and the departments of the University of Leicester.
They aim to ensure that students play an essential role in guaranteeing and driving the quality of the academic experience

To find out who your Course Rep is visit: https://www.leicesterunion.com/top-navigation/make-change/academic-representation/course-reps

Autistic Spectrum Society 

Student-run society for students on the Autistic Spectrum.
They aim to support the autistic student community within the university.

Facebook Group: https://www.facebook.com/uolautism
Email: su-autistic@le.ac.uk
Twitter: @uolautismspect


C-Card is a plastic card that gives anyone aged 24 and under quick and easy access to free condoms from a range of venues. It is a confidential service which also offers information and advice about sexual health and relationships.

You can get free condoms using your card anywhere you see the C-Card logo.

Registration takes about 10 minutes. Once the C-Card is issued, you will be entitled to free condom and information packs from any participating distribution point.

Click here to find your nearest registration and/or distribution point.

This is an NHS service, delivered by student volunteers. 

Opening Hours: * More details on signing up willl be posted soon*

Visit Us: Main SU hub 


The Chaplaincy offers help and spiritual support for everyone: of any faith or none, for individuals, groups and societies.

Phone: 0116 285 6493
Website: www2.le.ac.uk/institution/chaplaincy
Email: chaplaincy@le.ac.uk
Facebook: www.facebook.com/TheChaplaincyUniversityOfLeicester/

Visit Us: The Gatehouse - Opposite the main University entrance

Choices drop-in 

Free & Confidential Drop-In Clinic regarding sexual health and guidance.  (For Under 25’s)

Opening Hours: Tuesday’s 10:30am to 01:30pm (term-time only)
Phone: 0300 124 0102 – 0800 318 908
Email: leicestersexualhealth.nhs.uk

Visit Us: Mezzanine floor in the Charles Wilson building 

Counselling & Wellbeing (Mental Health Services) 

The Student Counselling and Wellbeing Service offers appointments for emotional and mental wellbeing. They offer booked sessions with trained practitioners, ideal for short-term support.

Opening Hours: Monday to Friday, 09:00am to 05:00pm (some appointments may be available after 5pm).
Phone: 0116 223 1780
Email: counselling@le.ac.uk
Website: www2.le.ac.uk/offices/counselling 

Education Unit 

Free, confidential academic advice on issues relating to education e.g. mitigating circumstances.

Opening Hours: Monday to Friday 10:00am to 04:00pm
Phone: 0116 223 1132
Email: educationunit@le.ac.uk
Website: https://www.leicesterunion.com/support/education?parent_link=red-menu-wrapper
Twitter: @ED_ucation
Facebook: Ed Ucation
Skype: ed_ucation1

Visit Us: Main SU Hub, on the first Floor 

ELTU ( English Language Teaching Unit)

The English Language Teaching Unit provides a wide range of English Language and Study skills course to students who are studying at, or who want to study at the University of Leicester.  It’s a great resource for those who plan to study aboard as well as providing short courses to suit students’ availability. 

Telephone: 0116 2297859

Email: eltu@le.ac.uk

Website: https://www2.le.ac.uk/offices/eltu

Facebook: ELTU

Visit Us : Readson House, 96-98 Regent Road, Leicester, LE1 7DF​

Find your Circle 

Joining any of University of Leicester's student groups can be a really positive experience and be really good for your wellbeing. We have around 220 student groups so whatever your interest, you are bound to find a frindly like-minded coimmunity of students to get involved with.

See all of our groups here: https://www.leicesterunion.com/groups.

Headspace drop-in 

The Headspace Mental Health clinic is run by trained practitioners, who provide a confidential space for you to get support with any mental health issues you may be experiencing. Ideal for short-term support.

Opening hours: Monday & Wednesday, 11:00am to 3:00pm. (Term-time only)

Visit Us:Mezzanine floor in the Charles Wilson building 

LGBTQA* Student Association 

Welfare group which aim to bring together and represent UoL students who identify as Lesbian, Gay, Bi, Trans, Queer/ Questioning, and Ace, as well as non-LGBTQ allies.
University can be exciting time for a student, but it can also be a time when students are vulnerable. This is true in for LGBTQ+ students also.

Click here to find more information including support with coming out at university, discrimination on campus and supporting a friend.

Co-Chairs: Jenna Davies and Alex Tompkins
Email: su-lgbt@le.ac.uk
Facebook: @leicesterlgbt
Twitter: @leicLGBT

Meeting Times: Wednesdays 02:00pm to 04:00pm

Visit Us: LGBTQ Safe Space/Alumni Room

Mental Health Awareness and Support (MHAS) Society 

MHAS is a student-run, mental health focused group. It aims to raise awareness of, reduce stigma surrounding and campaign for mental health.

Email: su-mentalhealth@le.ac.uk
Facebook: https://www.facebook.com/MHASLeicsUni/

Need Help? 

There's always somewhere you can get support if you need it! Here is an overview of all the urgent services provided at UoL.


Nightline is a student-run, anonymous telephone service for students, which provides listening, support and information services.

Opening Hours: 08:00pm to 08:00am every night.
Website: http://leicester.nightline.ac.uk/
Facebook: https://www.facebook.com/NightlineLeicester
Twitter: https://twitter.com/nightlineleic
YouTube: https://www.youtube.com/channel/UCfRtmRwztSFHgp-GT4YimTA

Open Mind 

Open Mind provides psychological assessment and treatment for what are known as mild to moderate common mental health problems.
It provides community support and access to resource programmes.

Opening Hours: Tuesday afternoon.
For more information or to make an appointment, please go to: https://www.nottinghamshirehealthcare.nhs.uk/openmind

Visit us: Mezzanine floor in the Charles Wilson building 

Peer Mentoring Scheme 

They can provide peer support on living and studying in Leicester. A Mentor will share tips and advice to help make first year a supported and enjoyable experience.
More information regarding the Peer Mentoring Scheme can be found here: https://peermentoring.su.le.ac.uk/
Giving first years a friendly face around the University.

Phone: 0116 223 1160
Email: peermentoring@leicester.ac.uk
Twitter: @SUPeerMentor
Facebook: @ULSUPeerMentoring
Website: https://peermentoring.su.le.ac.uk

Visit Us: Student Hub, Floor 1, Percy Gee Building

Personal Tutor 

Provide advice and support with your studies and on your university life generally and may know more specific information regarding your course.

Pro Bono 

A student-led society offering support in various legal areas to the Leicester Community. Students, in particular, can seek advice from the Legal Advice Clinic regarding any issues they have with tenancies. We promote greater access to Legal Aid and help secure a better understanding of the law for the future.

General Email: su-probono@le.ac.uk
Legal Advice Clinic Email: lawadviceclinic@leicester.ac.uk
Website: uolprobono.co.uk
Facebook: https://www.facebook.com/groups/leicesterpb/

Reporting Incidents Form 

We take harassment, discrimination and bullying very seriously and are here to provide support and advice to you if you do experience, witness or have been informed of any forms of this.

We are committed to a zero tolerance approach towards any incidents which includes but is not limited to:

  • Sexual harassment and assault
  • Racism
  • Homophobia
  • Transphobia
  • Disability discrimination
  • Religious discrimination
  • Bullying
  • Physical violence

This can come in many forms including face-to-face and digitally (online and email).

If you have experienced harassment, either online, on campus, or in the city, please fill in our Incident Form, you can find out more here.

Residential Advisors in University Halls 

Residential Advisors are students that are employed to provide support and guidance to other students living in the University halls of residence.

A key element of this role is to actively promote a sense of community within each residence in order to maintain the safety, health and wellbeing of all students.
All residents of University accommodation will have a Residential Advisor who will be dropping in on a regular basis to say hello and to deliver useful information or ask for them at your accommodations main Reception or click here for more information. 



Provide support on main campus and Halls of Residence.

Opening Hours: 24/7
Phone: 0116 252 2023 or for emergencies 0116 252 2888


A student-run group teaching sex and relationship education to young people.
It allows you to help young adults make informed choices about their sexual and reproductive health.

Coordinators: Tyler John and Josie Howard
Email: leicester@sexpression.org.uk
Facebook: https://www.facebook.com/sexpressionleicester
Twitter: https://twitter.com/@SexpressionLeic
Website: http://sexpression.org.uk/?leicester

Sports & Active Life 

Provides sports services and facilities to help imporve physical, social and mental health.

Further information available here: http://www2.le.ac.uk/offices/sports

Student Learning Development (Succeed in your studies) 

Providing study advice and skills training via online resources, workshops and appointments with Learning advisors.

Open Hours: Monday to Friday, 09:00am to 05:00pm
Email: studyhelp@le.ac.uk
Website: www2.le.ac.uk/offices/ld 

Student Minds (Support Group for Students with Eating Disorders) 

An informal support group that offers students the time and space to talk about their experiences with eating disorders, either past or present, in a safe environment.

Facebook Group: https://www.facebook.com/studentmindsleicester/
Email: leicester@studentminds.org.uk
Website: http://www.studentminds.org.uk/

Student Services Centre 

Central point for information and advice for all students. Provide advice on matters such as fee and accommodation payments, ID cards, VISA and immigration, signposting to other services.

Open 09:00am to 05:00 pm Monday to Friday.
More information available here: http://www2.le.ac.uk/offices/ssc

Student Welfare Service 

Based at the Charles Wilson Building on University campus. Provide advice on financial issues, immigration, housing, leaving care, childcare, bullying and harassment and benefits.

Opening Hours: Monday to Friday, 09:00am to 05:00pm.
Phone: 0116 223 1185
Email: welfare@le.ac.uk
Website: www2.le.ac.uk/offices/welfare

Students' Union Officers 

Elected by you to represent students' views when consulting with the SU and University and ensure your voice is heard.
Find the Students' union Officer who can best voice your needs here.

Training and Development Service 

Provide workshops to help enhance skills, confidence, mental wellbeing and more.

Contact details: su-training@le.ac.uk


The Mental Wellbeing Service offers advice and information to students about mental health and wellbeing. We will be happy to meet with you to discuss your situation.

Online contact form: www2.le.ac.uk/offices/mental-wellbeing/aboutus/contact/contact
Email: mentalwellbeing@le.ac.uk
Website: www2.le.ac.uk/offices/mental-wellbeing

Visit Us: Charles Wilson Building