Ed Unit/Advice

Please note: The Education Unit is changing!  Going forward, we will be called the Advice Service, as we now offer you advice and support on more than just academic issues.  We still advise on what we did before (such as academic appeals, mitigating circumstances, complaints, misconduct etc.), however we have expanded to be able to advise on some housing issues, and signposting to other services for support.  Keep an eye on our website and social media for more updates on our full launch.

We are located on the First Floor of the Percy Gee Building (above Reception).  Our opening hourse remain as 10am-4pm, Monday to Friday.  Feel free to drop by during these times.  For advice or to book an appointment, please email advice@le.ac.uk / educationunit@le.ac.uk or call 0116 223 1132.

We are also open all summer, so if you need advice outside of term time, get in touch as we're happy to help!


*For details on the UCU Strike action please visit our guidance here.*  


It’s not unusual to worry about your academic work during your time at University, or sometimes fall foul of the rules and regulations. Lots of students do, and that’s one of the reasons we created the Advice Service / Education Unit (ED).

Here in the Advice Service we provide advice and guidance on a range of different issues and University processes, including:

  • Mitigating Circumstances
  • Academic Appeals
  • Misconduct Issues
  • Complaints
  • Changing Course
  • Suspending or Withdrawing Studies
  • Issues with your course
  • Exam worries
  • Withdrawal from your course for non-attendance
  • Housing issues
  • Signposting/Accessing further support

So, if you’re not coping with your studies for whatever reason, come and talk to one of our friendly advisors, as we're always happy to help. We offer a confidential service to all students, and it’s free.

There are lots of ways you can speak to an Advisor - if you can't pop in to see us, you're a Distance Learner, or you'd prefer to speak to us online, why not try a Skype or Facebook chat appointment?  See below for details of how you can get in touch, or if you'd prefer to read up about an issue yourself, on the left you’ll find links to useful information and procedures about academic issues. You can also visit the University's website for more information on the support services they provide.  

Opening Hours

Monday to Friday, 10am - 4pm

Find Us

We are located on the first floor of the Percy Gee building (above reception, next to the Union offices).

Contact Us - We try to respond to all enquiries within 2 working days.

Phone  0116 223 1132

Email   advice@le.ac.ukeducationunit@le.ac.uk

Skype  ed_ucation1 (We are open for drop ins on Skype between 9 and 10am on Tuesday mornings, or by appointment)

Facebook chat  Ed Ucation (We are open for drop ins on Facebook chat between 3.30 and 4.30pm on Wednesday afternoons, or by appointment)

Twitter @ED_ucation (Follow us for regular updates!)


If you have an issue that isn't covered by the Advice Service, we recommend that you take a look at our Leicester Talks webpage, where you'll find lists of Union, University, Student-led and Community services, which can help with a wide range of matters.  From mental and physical health, to money concerns, to bullying and harrassment, and much more.  Not sure which service to turn to?  You can also email us on leicstalk@le.ac.uk and we can point you in the right direction.  Find Leicester Talks on Facebook and Twitter


The Education Unit is a member of AdviceUK.