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Mentees FAQs

Understanding the Programme

What is Peer Mentoring?

Peer Mentoring is a scheme run by the SU to pair current students with new students to offer support, advice and guidance during the transitional period to university.

Who can become a Mentee?

Any new Foundation Year, Undergraduate, Postgraduate Taught or Postgraduate Research student can join the Peer Mentoring Scheme as a Mentee. This excludes medical students as they already have their own exciting scheme.

Why should I become a Mentee?

We know that the first few months of university can be overwhelming, but by becoming a mentee, you'll have access to encouragement and support from day one. Our Peer Mentors will introduce you to university life in Leicester, signpost you to services and be a friendly point of contact.

Why is this only open to new students?

Although we'd love to open the scheme up to every student, we unfortunately do not have the resources. Hence, we want to offer this to new students who we know may find the transition challenging at times.

Joining the Programme

How do I sign up to become a Mentee?

Once you have your university email address, you'll be able to join our mentoring software, Vygo. The Peer Mentoring Team will be supporting your onboarding, so come find us at Induction talks or Welcome Events.

What is Vygo?

Vygo is our mentoring software. You'll be required to make a profile, select which programme you belong to (depending on whether you are a Foundation Year, Undergraduate, Masters or PGR student), and then you'll be matched to a Mentor. On Vygo, you'll be able to communicate with your Mentor and other students.

When does Peer Mentoring start?

You'll be able to join Vygo as soon as you have your university email address. Our Peer Mentors will check in regularly, with the first welcome message being sent in the first couple of weeks of university.

How will I know who I'm matched with?

After you have selected which programme you are in (Foundation Year, Undergraduate, Masters or PGR student), you'll be shown a suggested mentor based on your onboarding questions. Please agree to match with them. This will be your Peer Mentor, although you will be able to speak to other students on the platform.

Being a Mentee

What support will I get as a Mentee?

The Peer Mentoring Scheme complements the support that the University of Leicester offers. From your Peer Mentor, you'll receive regular check-ins encouraging you to embrace university life, reminding you of the support available and offering advice from their experiences. You will also have the opportunity to reach out to other students on Vygo, for example, other Peer Mentors who may share similar interests as you.

How often will I hear from my Mentor?

Your Peer Mentor should be reaching out twice a month, although we encourage our mentees to send messages directly if they have any questions or concerns. Please remember that our Peer Mentors are current students who have different deadlines/commitments to you.

What if I want to talk to another student about a hobby of mine?

On Vygo, we are asking all Peer Mentors to write a bio which highlights their hobbies, interests and/or aspirations. As you are browsing Vygo, you may find other Peer Mentors who share similar interests to you. We are actively encouraging students to reach out beyond their Peer Mentor, especially if they want to find out more about a particular area.

Events and Activities

What events does the Peer Mentoring Team host?

The Peer Mentoring Team will be hosting regular Networking Events. This is an opportunity for mentees and the Peer Mentors to meet face-to-face and be introduced to the Peer Mentoring Team. These are low-stakes events, so they are perfect if you want to meet new people, find out more about Peer Mentoring, or have some free food and drinks!

Support and Questions

How can I contact the Peer Mentoring Team?

The Peer Mentoring Team and Senior Mentors are available on Vygo, so you can send us a direct message. Alternatively, you can email us directly at peermentoring@leicester.ac.uk.

I have signed up to the scheme, but I have changed my mind. How do I remove myself from Vygo?

We encourage new students to stay signed up for the scheme as there may be information that you will find helpful in the future. However, please contact the Peer Mentoring Team if you still want to be removed from the scheme.

Peer Mentors FAQS

Understanding the role

What is a Peer Mentor?

A Peer Mentor is a current University of Leicester student who has volunteered to support a group of new students during their transitional period at university.

Who can become a Peer Mentor?

For Undergraduate students, any student (excluding Medicine) who will have completed one full academic year by the time they become a Peer Mentor. For example, if you started in September 2026, you may become a Peer Mentor in September 2027.

For postgraduate students, any students (excluding Medicine) who have completed one full term by the time they become a Lead Buddy. For example, if you started in September 2026, you may become a Lead Buddy in January 2027.

What is the difference between a Peer Mentor and Lead Buddy?

Peer Mentors and Lead Buddies have the exact same responsibilities. Peer Mentors are undergraduates, whilst Lead Buddies are postgraduate students. This is due to the university running their own mentoring scheme for postgraduate students, and we wanted to prevent confusion with the names. Please assume that the names are interchangeable in these FAQs.

Can I be a Peer Mentor if I am studying abroad, on placement, or an alumni?

Unfortunately, currently, this is not an option. The University runs a mentoring scheme for alumni which we would be happy to signpost you to.

Why should I become a Peer Mentor?

Becoming a Peer Mentor gives you an opportunity to give back to the community, build interpersonal skills, make friends, gain an accreditation and a possible invite to our Awards Lunch!

Applying and recruitment

How are Peer Mentors recruited?

For Postgraduate students, Lead Buddies are recruited throughout the year and invited to join the next cycle (starting in September, January, or April). For Undergraduate students, recruitment starts in February for a start in September.

The Peer Mentoring Team hosts recruitment stalls in different locations around campus, sends out promotional materials via schools, newsletters and social media and asks former mentees whether they want to return as Peer Mentors.

How do I become a Peer Mentor?

As this is a voluntary role, as long as you meet the criteria and complete the training you may become a Peer Mentor.

We ask students to express their interest here: Become a Peer Mentor 2026/27 Expression of Interest – Fill out form to receive regular updates and information.

How long is the commitment?

The commitment lasts about 4 months. In that time, we expect you to commit about 3 hours per month, which includes training, sending check-ins, replying to messages, and completing the evaluation.

Training and preparation

What is Vygo and how do Peer Mentors contact their mentees?

Vygo is our mentoring software. You'll be required to make a profile, select which program you belong to (depending on whether you are a Foundation Year, Undergraduate, Masters or PGR student), and then wait to be matched to mentees. On Vygo, you'll be able to communicate with your mentees and other students.

All communication between Peer Mentors and mentees will happen on Vygo. The software feels similar to WhatsApp, as you can make group chats or individual chats with mentees. We encourage all communication during the scheme to stay on Vygo as all messages can be viewed by the Vygo and Peer Mentoring Team, which ensures that everyone is keeping themselves safe.

What training do Peer Mentors receive?

All Peer Mentors are expected to attend a 2-hour training session (usually on Teams) which includes an overview of the role, mentor expectations, safeguarding, available services and how to create a Vygo profile. The accreditation document will also be shared with you.

We unfortunately cannot accept any students as Peer Mentors who do not complete the training. You are expected to attend a training session every cycle to refresh your knowledge, for example, if you decide to stay on as a Peer Mentor for another year.

What is a Peer Mentoring Accreditation?

To recognise our Peer Mentors' contributions and efforts, we award certificates and invite outstanding mentors to our Awards Lunch. The accreditation criteria will be explained in your training.

Can I use Peer Mentoring experience on my CV and LinkedIn profile?

We actively encourage our Peer Mentors to use this experience on their CV and LinkedIn.

We loved seeing the pictures students shared after the Awards Lunch.

Delivering the role

How many mentees will a Peer Mentor have?

The number of mentees depends on the number of new students from your course that sign up to Vygo. The number has varied between 5-30 mentees.

What events do Peer Mentors attend?

Although they are not compulsory, we encourage all Peer Mentors to attend 1 of the Networking events which contribute towards higher accreditation. The Peer Mentoring Team also hosts one-off events, including the Awards lunch which you may be invited to.

Support and problem-solving

What support do Peer Mentors receive?

To complement the training, the Peer Mentoring Team will also upload documents to the Vygo Resource page which can be accessed from your programme page.

Senior Mentors will send regular reminders in a monthly newsletter, which will include items like suggested deadlines and upcoming events.

Peer Mentors can also reach out to the Peer Mentoring Team for any further support.

How do we contact the Peer Mentoring Team?

The Peer Mentoring Team and Senior Mentors are available on Vygo, so you can send us a direct message. Alternatively, you can email us directly at peermentoring@leicester.ac.uk.

Senior Mentor FAQS

Understanding the Role

What is a Senior Mentor?

A Senior Mentor is a paid student position within the Peer Mentoring Team. There are 4 positions and these students support the Team in running the Peer Mentoring scheme, including hosting Networking events, sending monthly newsletters, recruiting students, and answering questions.

What is the difference between a Senior Mentor and a Peer Mentor?

As the Senior Mentor role is paid, there is a recruitment process including an application and interviews. Senior Mentors are members of the SU staff, therefore, they are expected to uphold the policies and procedures, work from the SU office and keep to a set timetabled schedule.

Do I need to be a Peer Mentor before becoming a Senior Mentor?

You do not have to be a Peer Mentor before becoming a Senior Mentor; however, having an understanding or experience of the Peer Mentoring Scheme will strengthen your application.

Why should I become a Senior Mentor?

A student role in the SU can complement your studies, and we will be flexible regarding hours during busy periods. You will have the opportunity to gain vital work experience and strengthen your interpersonal skills, which can support future job applications.

Who can become a Senior Mentor?

Any student who is passionate about the Peer Mentoring Scheme and brings strong communication and organisation skills. You must be a student for the following academic year and available to work on campus, i.e. not on a placement or industry year. You must have been a student for one academic year before commencing the role.

Recruitment and Selection

How do I become a Senior Mentor?

If you are interested in becoming a Senior Mentor, please look for applications opening in the Summer Term on the SU vacancies page. By expressing interest in becoming a Peer Mentor, you will receive an update when the Senior Mentor applications have opened, as we often found our strongest candidates are students who have been involved in Peer Mentoring in some way.

When are Senior Mentors recruited?

The applications for Senior Mentors will open in the Summer Term. Successful applicants will be offered an interview, and successful candidates will be offered the position around June. Senior Mentors begin their role in September.

Is the Senior Mentor role paid?

The Senior Mentor role is paid National Living Wage. The hours of work are approximately five per week, although this is in discussion with the successful candidates and the Peer Mentoring Team.

What are the selection criteria for Senior Mentors?

The job description will cover the experience and skills that we are looking for in our Senior Mentors, so we would suggest all candidates read this carefully so they can tailor their cover letter and interview answers to tie back to our criteria and mission.

Responsibilities and Commitment

What does a Senior Mentor do?

Senior Mentors are the point of contact between Peer Mentors and the Peer Mentoring Team. They send regular newsletters, monitor engagement, answer queries, and are involved in the accreditation and evaluation process. Senior Mentors bring fresh ideas from a student perspective to the heart of the Peer Mentoring Scheme ensuring everything we do is led by students.

What support do Senior Mentors provide to Peer Mentors?

Senior Mentors are a direct point of contact for Peer Mentors to be able to ask more frequent questions and reassurance that they are on the right track for their accreditation. If the Senior Mentor is unsure, then they will escalate any issues or concerns to the Peer Mentoring Team ensuring that anything urgent will be dealt with promptly.

Will I help with Peer Mentoring events?

A Senior Mentor has the opportunity to develop their interpersonal skills and confidence within the role, therefore the Peer Mentoring Team would like to see them take on the responsibility of planning and hosting events, for example the Networking Events.

How long is the commitment?

The commitment is from September to July.

Training and Development

What training do Senior Mentors receive?

The Senior Mentors will receive introductory training for their own role, as well as training in the Peer Mentor role, since they will be supporting them.

What support do Senior Mentors receive from the Peer Mentoring Team?

The Senior Mentors will have access to ongoing support from the Peer Mentoring Team as they'll be on hand to guide and answer any questions. More formally, Senior Mentors will have monthly check-ins to discuss their progress on projects and overcome any challenges.

Will I receive accreditation or recognition for being a Senior Mentor?

We do not award our Senior Mentors accreditation as this is a paid position within the SU.

Peer Mentoring Team

Who is the Peer Mentoring Team?

The Peer Mentoring Team are full-time SU staff, consisting of Natalie Ciftciogullari, Rebecca Bedford and Aysha Jogi. We coordinate and oversee the Peer Mentoring Scheme.

How is the Peer Mentoring Team different from Peer Mentors?

Peer Mentors are current students who volunteer to support new students. The Peer Mentoring Team are full-time staff members who manage the programme and provide additional guidance and support when needed.

What does the Peer Mentoring Team do?

We oversee the Peer Mentoring Scheme including the recruitment and training of Peer Mentors, onboarding mentees onto Vygo, organising and hosting events, and ensuring all students feel that they have a place in the Peer Mentoring community. We work on progressing strategic aims, including expanding the scheme to a larger student cohort.

Will I meet the Peer Mentoring Team during the year?

Absolutely! You'll likely see us at Welcome events, networking sessions, and other Peer Mentoring activities throughout the year. You can usually find us in the SU Office.

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