I Need Help With ...

 

The support services on campus, in the community and online often have various areas they can help you with. Therefore we’ve categorised them under the headings below so that you can identify which services are relevant to the area/s you need support on.

Within each support category, we provide the a list of recommended campus based services that you can access in alphabetical order. To get the contact details for each service, visit the Campus Based Support Services page.  You can also take a look at our timetable which gives you an overview of when different support services and clinics run on campus throughout the year.

You can access as many of these services as you wish, however please note some will be more relevant to you than others. 

Please see the category below that most suits your needs, and find out the best support for you:

  1. Academic support & learning differences

  2. Money & legal

  3. Housing

  4. Emotional/mental health & wellbeing

  5. Physical health

  6. Sexual health & sexuality

  7. Bullying, harassment & abuse

  8. Social & general (signposting)

  9. 24/7 & urgent

Academic support & learning differences

As a student, it's important that you're in a position where you can achieve your best. If you feel like a particular academic issue or your learning circumstances are prohibiting you from performing to the best of your ability, there are a range of services which you can access.

Recommended support:

Money & legal

We understand that money can be a source of a lot of anxiety when you're at University. Whether that be paying your rent or affording course materials, as a student, you deserve to have access to information and resources which can help when it comes to handling money. If you're struggling financially, take a look at the list below, and see if there are any services which may be helpful to you.

Recommended support:

Housing

Choosing where to live in a new city can present tricky decisions and the potential to make or break a student experience. Should you live in Halls or live out in a privately rented house, which part of town? Our accommodation booklet can help you. Also, during your search, be sure to keep the NUS House Hunting checklist nearby to help you with your final decision. Download it here.

Recommended support:

Emotional/ mental health & wellbeing

University can be stressful and difficult and it’s important to know where to turn if your mental health becomes affected. There is no need to suffer in silence. Mental health difficulties are a common problem but there are lots of resources and services that can help.

Recommended support:

  • Campus based (click here to see the contact details of the services listed):

    • AccessAbility Service

    • Autistic Spectrum Society

    • Chaplaincy

    • Counselling & Wellbeing Service

    • Headspace Clinic

    • Independent Sexual Violence Adviser Clinic

    • Let's Talk Wellbeing Clinic

    • LGBTQA* Society

    • Matt's Meet Up

    • Mental Health Awareness & Support Society

    • Nightline Service

    • Peer Mentors

    • Personal Tutor & Departmental Support 

    • Reporting Incidents Form

    • Student Minds Society

    • Student Services Centre

    • Students’ Union Executive Officers

    • Student Welfare Service  

    • Therapy Dog

  • Visit the Community & Online Support Services directory to identify additional and complimentary help and support available to you.

     

Physical health

Being under the weather can have a significant impact on your studies and your overall experience of university. It’s important to know how to stay healthy and where to turn if you do become ill so that you can get the most out of university life. See the resources below for advice and tips on staying fit and healthy.

Recommended support:

Sexual health & sexuality

Sexual Health Clinics are an easily accessible service within the Leicester community. Providing care for all students, here at the SU we have listed a set of sexual health services which can provide the right support to our students.
Have any questions about sexual health? The SU aims to support students on any questions about sexual health. If you would like to know to talk to the clinics around Leicester and seek more information on sex and sexual health click on the following FAQs to find out more.

Recommended support:

Bullying, harassment & abuse

Everyone deserves the right to feel safe and comfortable at University, so if you're struggling with this, have a look at the services below and see what options are available to you. Remember, if you are in immediate danger or know someone that is, call 999 or 111 to speak to an emergency service. 

Recommended support:

Social & general

Whilst studying at University is bound to be one of the most exciting, varied and stimulating times in your life, everyone is going to need support at one point or another. There are a huge range of social and general support options available that we would recommend you get in touch with. This includes a number of student groups and societies, which represent a wide range of students and all who provide exciting social programmes, to academic support, which can be received from academic representatives, peer mentors or personal tutors and departmental support. All of these options, plus many more, can be found in the list below. We strongly encourage you to take advantage of all the support that’s available to make sure you’re having the best university experience possible.

Recommended support:

  • Campus based (click here to see the contact details of the services listed):

    • Academic Representatives

    • Advice Service

    • Autistic Spectrum Society

    • Chaplaincy

    • Counselling & Wellbeing Service

    • Let's Talk Wellbeing Clinic

    • LGBTQA* Society

    • Mental Health Awareness & Support Society

    • Nightline Service

    • Peer Mentors

    • Personal Tutor & Departmental Support 

    • Reporting Incidents Form

    • Residential Advisers in University Accommodation

    • Sports & Active Life Service

    • Student Groups

    • Student Minds Society

    • Student Services Centre

    • Students’ Union Executive Officers

    • Student Welfare Service 

  • Visit the Community & Online Support Services directory to identify additional and complimentary help and support available to you.

     

Urgent and 24/7 support

Out-of-hours support