Education Unit

Please note: The Education Unit has now moved to the First Floor of the Percy Gee Building (above Reception).  We are open as normal (Monday to Friday, 10am-4pm).  Feel free to drop by during these times.  For advice or to book an appointment, please email or call 0116 223 1132.


*For details on the UCU Strike action please visit our guidance here.*  


It’s not unusual to worry about your academic work during your time at University, or sometimes fall foul of the rules and regulations. Lots of students do, and that’s one of the reasons we created the Education Unit (ED).

Here in ED we provide advice and guidance on a range of different issues and University processes, including:

  • Mitigating Circumstances
  • Academic Appeals
  • Misconduct Issues
  • Complaints
  • Changing Course
  • Suspending or Withdrawing Studies
  • Issues with your course
  • Exam worries
  • Withdrawal from your course for non-attendance
  • Signposting/Accessing further support

So, if you’re not coping with your studies for whatever reason, come and talk to one of our friendly advisors, as we're always happy to help. We offer a confidential service to all students, and it’s free.

There are lots of ways you can speak to an Academic Advisor - if you can't pop in to see us, you're a Distance Learner, or you'd prefer to speak to us online, why not try a Skype or Facebook chat appointment?  See below for details of how you can get in touch, or if you'd prefer to read up about an issue yourself, on the left you’ll find links to useful information and procedures about academic issues. You can also visit the University's website for more information on the support services they provide.  

Opening Hours

Monday to Friday 10:00 – 16:00

Find Us

We are located on the first floor of the Percy Gee building (above reception, next to the Union offices).

Contact Us - We try to respond to all enquiries within 2 working days.

Phone  0116 223 1132


Skype  ed_ucation1 (We are open for drop ins on Skype between 9 and 10am on Tuesday mornings, or by appointment)

Facebook chat  Ed Ucation (We are open for drop ins on Facebook chat between 3.30 and 4.30pm on Wednesday afternoons, or by appointment)

Twitter @ED_ucation (Follow us for regular updates!)

If you have an issue that isn't covered by the ED Unit, we recommend you to '#LeicsTalk', a new signposting service which encourages you to speak about your problems early, so that you can seek the right help. You can email or find Leicester Talks on Facebook and Twitter