Get in Touch


UPDATE: Due to the COVID-19 outbreak, the Advice Service is now closed and will not be offering any face to face meetings or drop-ins. We will still be advising via email and can arrange video calls and phone calls if required. Information about our service changes is available here.


To talk to the Advice Service about academic, housing and/or signposting needs, please fill in our online form . It's quick to do and gives us all of the initial information so we can begin advising you. We will endeavour to respond within two working days.

It's entirely up to you how we work together. You can book a phone/ Skype appointment, send an email or you can contact us on our social media platforms.


How is your information stored?

We record all information about you, your case or enquiry on an online professional case recording system that is hosted by a company external to the University and password protected. This means that nobody outside of the Advice Hub can access your file. We record notes we take when you speak with us, any work we do on your behalf, emails sent to and by us, and copies of documents that you may provide to us. This is to ensure that we keep an accurate record of your case that we can use to help inform our advice and support for you on an ongoing basis.

Your information and file will be destroyed 24 months after your expected graduation date. You are entitled to see any information held about you and we can provide you with your case file upon request. 

See our Consent and Confidentiality statement for further details.


The Advice Service is open throughout the year (excluding bank holidays and University closure days).

Opening hours:
 Monday 10.00am – 4.00pm

 Tuesday 10.00am – 4.00pm

 Wednesday 10.00am – 4.00pm

 Thursday 10.00am – 4.00pm

 Friday 10.00am – 4.00pm  


 Phone Numbers:

+44 (0)116 223 1132

+44 (0)116 223 1184

+44 (0)116 223 1109

 Social Media:

Skype: ed_ucation1 



To book a phone or Skype appointment, please complete our appointment booking form.


*If your enquiry is about the Peer Mentoring scheme, please get in touch with the Peer Mentoring team.


University of Leicester Students' Union
Percy Gee Building
University of Leicester
University Road, Leicester, LE1 7RH
Write to Us: Email

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The University of Leicester Students' Union is a registered charity no. 1137811 and a company limited by guarantee registered in England no. 7303101