Out of hours support

Students who need support outside of normal working hours can contact the University at any time using the 24/7 University Security number, 0116 252 2888. Security staff are trained in both physical and mental first aid and are there to help if you are in immediate danger. They can also talk things through with you and help you work out what to do next if you are in crisis.

UK Emergency number (Police, Fire & Ambulance): 999

If something has happened that affects your health or personal life, the mitigating circumstances process can help. For guidance just click here

I need support right now

For immediate, life-threatening emergencies, you can call 999.

If you need medical help fast but it’s not immediately life-threatening, call 111.

Accident and Emergency Services (A&E) at Leicester Royal Infirmary
- Open 24 hours a day, every day of the year.
- When you go to the Emergency Department, a doctor or nurse practitioner will assess your condition and decide what action to take.
- If appropriate following assessment you may be redirected to a general practitioner (situated within the Leicester Royal Infirmary with whom you will have an appointment time) who will manage your care.
- Suitable for people with life threatening injuries, chest pain, shortness of breath, abdominal pain, fractures.
- Location: Leicester Royal Infirmary, Infirmary Square , Leicester, Leicestershire, LE1 5WW

On-campus security support

Call Security Services’ 24 hour emergency line: 0116 252 2888 .
Use the Safezone app to get immediate assistance. This can be downloaded here

Accommodation support

If you’re in halls (either Oadby or City), call the Residence Life Team 0116 252 2428.

Mental Health Crisis

If you are worried about your mental health and safety and feel at risk of harming yourself, there is always someone you can speak to:

For urgent NHS Mental Health support, you can call the 24-hour Central Access Point on 0116 295 3060 or call 111 and then press option 2

Text "shout" to 85258 to access a 24/7 messaging service where you can reach out for support.

If you want to speak to somebody at any time of night or day, you can contact (116 123 or jo@samaritans.org).

Sexual Assault - Who to call if you are attacked

101 or 999 Leicestershire Police
- You can also talk to the police in person at a police station .
- Don't want to phone or walk in? Report it on-line instead.
- If the incident occurred recently, you can call 999 to help the police deal with it urgently.

Freeva: Call 0808 802 0028
- Monday to Friday: 8am-8pm
- Weekends & Bank Holidays: 10am-4pm

0116 273 3330 Juniper Lodge (Sexual Assault Referral Centre)
- Available Monday, Wednesday and Friday 10:00am to 4:00pm, Tuesday and Thursday 8:00am to 8:00pm and Saturday 10:00am to 12 noon.
- Provide telephone and face-to-face support for men and women aged 13+.
- Information about reporting to the police.
- Access to support and counselling services.
- Forensic medical facilities.
- Support throughout the reporting process.
- Practical support and referrals to other agencies.