I hope your exams are going well – this is the last stretch of an incredibly difficult and unusual year. No matter your grades, you've come this far and you should be incredibly proud of yourselves!
Today I am writing to anyone who lives in halls. We know you are not happy with the rebate and many of you are planning to complain. All complaints about accommodation should be raised with accommodation team in the first instance. You can do this by emailing email@example.com. Be clear in what your complaint is about and if there are any personal circumstances please clearly outline them. The more information you can give for your circumstances, the stronger your case will be! this can be pictures, screenshots of tickets or anything you might deem important!
If you are unhappy with the response please contact our Advice Service for information on pursuing a complaint.
We also know that many of you have withheld your rent for this term. The University have decided not to chase up on this until all rebates have been sent out. You can only get a rebate if you’ve paid and if you are still refusing to pay, they will start chasing you in the coming months.
If you need financial help, you can always contact student welfare to access support from the hardship fund.
There is also a rent strike group, which you can find on twitter, they are planning a physical strike on the 1st of June on Campus from 3pm onwards.
Union action short of strike update - SU President Mia Nembhard
Myself and the team have met with both UCU and the University separately discussing student mitigation (ways to avoid this impacting your experience) specifically around the marking and boycott assessment, whilst there is not yet resolution we will work to ensure that no finalist's degree outcome date is compromised. For more info on why staff are taking short of strike action, UCU have kindly produced student FAQs, which can be found here.