Support Services Timetable


Due to the COVID-19 outbreak, unfortunately most of our drop-in clinics are not currently running, until further notice. We want to make sure that you still have access to support however, so you can contact the providers directly. Take a look below for more detailed information about how to get in touch with services and clinics. If you require further support please visit our Signposting and Out of Hours support pages.

There are lots of different services and clinics that run from the University and Student’s Union to provide you with a wider choice of easily accessible support during your time here.

AccessAbility Centre

Support and advice for students with dyslexia or other specific learning difficulties, sensory disabilities, mobility difficulties, mental health conditions and autism.

Opening hours: Monday to Friday, 9am-5pm


Advice Service

Free, confidential academic, housing and signposting advice.

Opening hours: Monday to Friday, 10am-4pm.

Phone: 0116 223 1132/ 1184/ 1109.

Get in touch via this this online form, or book a phone/ Skype appointment here.

Please note: We are not currently offering face-to-face drop-ins or appointments.


Unfortunately we are unable to offer C-Card on campus during lockdown, but C-Card is available across Leicester, Leicestershire and Rutland

C-Card allows you to obtain free condoms and lube from a range of venues during opening hours.

Registration takes only a few minutes. You will be asked a few simple questions such as your age and address. All the information is kept confidential by the service.

You can register for a C-Card at the venues below:

  • Well Clarendon Park

    78 Queens Rd, Clarendon Park, Leicester LE2 1TU

  • Victoria Park Health Centre

    203 Victoria Park Rd, Leicester LE2 1XD

  • Boots Gallowtree Gate

    30-36 Gallowtree Gate, Leicester LE1 1DD

  • Boots Highcross

    Highcross Shopping Centre, 38-39 Shires Ln, Leicester LE1 4FP

If you can’t get to one of these venues you can also sign up over the phone with the NHS sexual health team. Call 0300 124 0102 option 1.

For more information please visit Leicester Sexual Health.


Unfortunately the Choices sexual health clinic is not currently running on campus.

For free, confidential sexual health advice and contraception, please get in touch with the NHS Sexual Health and Contraception Clinic.

Phone: 0300 124 0120

Further information about the service can be found here.

Drug and Alcohol Advice

Unfortunately the Drug & Alcohol Advice drop-in is not currently running on campus.

For free, confidential drug and alcohol advice, please get in touch with Turning Point.

Phone: 0330 303 6000

Further information about Turning Point can be found here .

Free Legal Advice Clinic

The Legal Advice Clinic is a free service offered by Law students, academics and local professionals.

The clinic provides legal advice in several areas of law which we believe may prove to be relevant for our potential clients; e.g.

  • Landlord and Tenancy Law
  • Employment Law
  • Contractual Disputes
  • The Clinic cannot advise on actions against the University of Leicester, Criminal Law, and Personal Injury cases.
  • The Clinic cannot advise against issues that have already been to court, are going to court, or you have already / are seeking legal help from a practising firm at the time of the interview.

To book an appointment, please email and request an ‘Initial Client Details’ form.



The Headspace clinic runs during term-time only.

For free, confidential mental health and wellbeing support out of term, please get in touch with Turning Point.

Phone: 0808 800 3302


Further information about Turning Point can be found here .

Independent Sexual Violence Advisor (ISVA)

Unfortunately the Independent Sexual Violence Advisor drop-in is not currently running on campus.

For coordinated sexual and domestic violence support, please get in touch with UAVA.

Phone: 0808 802 0028


Text: 07715 994 962

Further information about UAVA can be found here.

In an emergency, always call 999.


Nightline is a listening and support service run by students for students, which provides listening, support and information services.

Their Instant Messaging service is open Monday and Thursday nights 8pm-2am. You can find the IM link on their website.

Student Services Centre

Includes services such as Student Counselling, Student Welfare and Career Development.

Opening hours vary so see here for details.

Email  or call 0116 252 2448.

Located in the Charles Wilson Building, Ground Floor

Therapy Dog

Unfortunately, due to COVID-19 restrictions, we are not currently running any Therapy Dog sessions on campus.

Victim First

Unfortunately the Victim First drop-in is not currently running on campus.

For support to help you cope and recover from being a victim of crime, please get in touch with Victim First directly.

Phone: 0800 953 9595 (9am to 6pm)

Further information about Victim First, as well as access to their web chat, can be found here.

University of Leicester Students' Union
Percy Gee Building
University of Leicester
University Road, Leicester, LE1 7RH
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The University of Leicester Students' Union is a registered charity no. 1137811 and a company limited by guarantee registered in England no. 7303101