The Advice Service runs four clinics related to health, wellbeing and support:

Therapy Dog, Crisis Cafe, C-Card and Victim First.

All of our clinics are completely free and open to all University of Leicester students. You can find information about each clinic below. If you have any questions or you want to discuss any of our clinics further, you are always welcome and encouraged to get in touch with us.

Therapy Dog

When? Every term-time Tuesday, 1:15pm - 3pm
Where? Advice Service Office, Level 2, Percy Gee Building

A clinic where you can book a free, fifteen-minute session with our Therapy Dog, Ted (a Cocker-Springer Spaniel mix). Sessions can be booked for one to three people and bookings can be made emailing us at advice@le.ac.uk.

When emailing to book, please use your University email address and provide us with the following:

• The number of people attending the session.
• Your phone number.     
• Your availability.

 

Crisis Cafe

When? Every Monday, 10am - 3pm
Where? Student Support Space, Level 2, Percy Gee Building

A drop-in clinic where students can receive free mental health support from trained Mental Health Matters workers, no appointment required. This clinic is open to students, staff and members of the public and it runs throughout the year, including outside of term-time. In instances where the Students' Union is closed, such as Bank Holidays, a telephone drop-in clinic is offered; information on how to access this will be made available on the What's On webpage in advance.

You do not need need to be experiencing a mental health crisis to attend. The clinic is open to anyone who feels it may be helpful to them.

Want to know more? We show you where the clinic takes place and ask a Mental Health Matters worker questions you may have in our All About Our Mental Health Drop-In, Crisis Cafe video.

C-Card

When? 11am - 3pm, Monday to Friday
Where? Advice Service Reception Desk, Student Support Space, Level 2, Percy Gee Building

A card that enables students of all ages to get free condoms and lube from various venues across the city, including the Students’ Union Advice Service. Students can register for a C-Card and use it to collect free condoms and lube at the Advice Service Reception Desk. Students can also use their C-Card to collect free condoms and lube from the Reception Desk even if they registered for it elsewhere – likewise, they can use their C-Card at other venues even if they registered for it at the Reception Desk.   
 
To find out more about C-Card, distribution venues and sexual health services within Leicester, Leicestershire and Rutland, visit the Leicester Sexual Health website. 

Victim First

When? 11:30am - 2:30pm on the last Thursday of every month (term-time only)
Where? Student Support Space, Level 2, Percy Gee Building

A clinic where the organization Victim First comes into the Students’ Union to provide free emotional and practical support to victims and witnesses of crime, regardless of when it happened and whether it has been reported. Victim First can provide support for all types of crime, including burglary, theft, sexual and domestic abuse, fraud and more. Practical support available includes the provision of personal alarms or window/door alarms.  

If you want to attend this clinic, you have the option to drop-in or book an appointment.

Interested in dropping in? Drop-in between 11:30am and 12:30pm on the dates listed below to receive support from a Victim First worker, no appointment required. You will be able to find them at a table next to the Advice Service Reception Desk, which is located in the Student Support Space on Level 2 of the Percy Gee Building. There will be Victim First materials on the table and next to it when you arrive, making it clear where you need to go.

Interested in booking an appointment? You can book a half-an-hour appointment with a Victim First worker between 12:30pm and 2:30pm on the dates listed below. Only in-person appointments are available for Thursday 28 September 2023, but you will have the option to book an in-person or online appointment for following clinic dates. All appointments will take place in a private room within the Advice Service Office, which is located on Level 2 of the Percy Gee Building. 

To book an appointment, email advice@le.ac.uk with the following information: your availability; your name; and your university email address. If you feel comfortable doing so, you can also provide us with the crime type your appointment is related to, but this is completely optional. Our main priority is ensuring you are supported, so it is completely fine if you don't want to include this information within your email.

 

Information correct as of: 4 September 2023